Privacy Policy — We value your privacy

EasyRef is committed to maintaining the trust of visitors to our website. We want you to know that EasyRef does not sell, rent, or trade your email information with other companies or organizations for marketing purposes. In this Privacy Policy, we explain when and why we collect your personal information, how we use it, and how we protect it. By using our website, you agree to the terms outlined in this policy.

Random Identifiers

EasyRef uses information related to your search activity to provide a personalized experience. Your identity is never linked to your searches. Instead, all requests are associated with a random identifier, not with you personally. To make features such as trending recommendations more relevant to your design needs, we collect limited usage information. Your usage record does not share cookies or precise location data. When information must be sent to our servers, we use random identifiers instead of your account information to protect your privacy.

Your personal information

You may provide personal data such as your name, email address, or other contact information when you:

• Visit the EasyRef website
• Purchase EasyRef products
• Relevant documents provided when applying for the educational discount
• Send us support requests
• Follow our social media accounts

We use your information only for the following purposes:

• Understand website usage patterns and improve our site
• Troubleshoot and improve our software and website
• Communicate with you via email and support channels
• Send product news and updates via email
• Notify you about changes to our software

Application Data Storage

Your content on EasyRef is stored in your account. EasyRef does not access your personal usage habits or preferences.

HTTPS — Secure Website Traffic

All website traffic is transmitted over HTTPS, including the EasyRef website, online store, and WeChat Mini Program.

Website Cookies

When you visit our website, EasyRef collects certain information during your session.

The information collected depends on how you interact with the site. If you simply browse or download information, we collect only the following:

1. The domain you used to access our site
2. The date and time of your visit
3. The full URL of the pages you visited
4. Cookies used by third-party providers (including Google) for ad delivery

Advertising

If you identify yourself by sending us an email containing personal information, that information is used solely to respond to your message.

All collected data is used only for statistical purposes. EasyRef may use software tools to generate aggregated statistics, such as the number of visitors to different sections of the website, popular and less popular content, technical requirements, and system performance.

Unless you intentionally provide personal information, EasyRef does not collect personally identifiable information during your visit, nor does it sell or share such data without your consent.

Access your personal information

You have the right to view, modify, or delete the personal information we hold about you. Send your request to contact@easyref.design, and we will help retrieve your information, which may include purchase records, usage data, or past support requests.

Policy Changes

We reserve the right to modify this Privacy Policy at any time. Any revised Privacy Policy will be posted on our website and, where appropriate, notified to you via email. This Privacy Policy was last updated on December 5, 2025, and supersedes any previous Privacy Policies effective before this date.